Customer Support

Purchasing and configuring your database is not the end of the story.

Sometimes issues arise, or you need some guidance on how to do something.

 

That’s where our support resources come in.

 

Our online knowledge bases are available 24/7 for your queries:

CDS CRM Knowledge Base

Community BI Knowledge Base

 

If you have a quick query about resetting your password, or a detailed question about reporting errors, the knowledge bases are available for you.

Even if you are working late or starting early, you don’t need to wait until office hours for a response.

 

Of course, we still have a support team who are happy to help if you can’t find the answer to your question online.

 

You can contact our support team

via email: support@communityds.com.au

over the phone: 1800 503 981