Productivity Commission, Outcomes and Data Management

Productivity Commission, Outcomes and Data Management

  The Commonwealth Government has recently released it’s Productivity Commission Report entitled ‘Introducing Competition and Informed User Choice into Human Services: Reforms to Human Services’. This report seeks to review how Human Services are currently funded, managed and reported upon across all States and Territories, and how this will be done into the future in […]

Challenges of a mobile workforce in managing Disability Services

Challenges of a mobile workforce in managing Disability Services

Managing a mobile workforce in disability services has always been a challenge. With organisations moving to mobile timesheet and rostering systems, integrating with CRM data management systems adds to the challenge. In the new NDIS competitive low margin market, efficient online rostering and timesheeting systems are essential. One of the hidden issues is that many […]

Selecting a CRM for the NDIS

Selecting a CRM for the NDIS

Since the introduction of the NDIS, Community Service organisations have been very much aware of the need to manage their data collection using software solutions to simplify claims management and improve client support and audibility. The software industry has responded in part to these demands, and the usual wide range of stories have emerged including […]

Will one customer management system meet your NGO’s full needs? How do we assess this?

Will one customer management system meet your NGO’s full needs? How do we assess this?

Purchasing the right customer management system is a critical decision for your organisation’s future. Such systems manage key functions from accurate client confidential records through to aggregated reporting to your funders and Board. The conundrum becomes will one system meet your organisation’s needs? Or should you consider a range of products to cater for the […]

New NDIS Software – Managing your NDIS Risk

New NDIS Software – Managing your NDIS Risk

The NDIS presents great opportunities yet many risks for organisations working in the disability sector over the coming years. One of the biggest challenges is upgrading your electronic data management systems so you can ensure your organisation can manage payments with the NDIS portal as we move towards the individualised funding model. Other risks include […]

Commonwealth Home Support Program extension

Commonwealth Home Support Program extension

It was with some interest last week that we learnt of the extension of the Commonwealth Home Support Program or CHSP to 2020 with the Federal Budget announcements. It appears also from the announcement that the nature of the integrated program is more in question, through a new review processes being announced. Many community service […]

Take your data analysis capabilities to the next level

Take your data analysis capabilities to the next level

Community Data Solutions has long been aware of the vital role strong data reporting plays in the sector and how challenging it is for organisations to have all the data they require at their fingertips for business planning and for improved service delivery. The history of community services reporting in Australia has been focused very […]

CHSP & NDIS Starter Package now available

CHSP & NDIS Starter Package now available

Community Data Solutions offers a cost effective CHSP & NDIS care starter package to organisations delivering aged and disability care. Our package includes the following features: Enquiry registry with basic waitlisting tools Client registry Incoming and Outgoing Referral registry CHSP and MDS case management compliant with DSS data exchange and MDS reports NDIS case management compliant with My […]

Community Information Support Victoria’s Innovation Award

Community Information Support Victoria’s Innovation Award

Yesterday Greg had the pleasure of presenting Leanne Petrides with the Community Information Support Victoria’s (CISVic) Innovation Award, which our company Community Data Solutions sponsored. Leanne’s work is delivered through Cranbourne Information and Support Service, and is truly innovative in bringing community services back into the community environs. The project delivers information, referral and advocacy […]