Will one customer management system meet your NGO’s full needs? How do we assess this?

Will one customer management system meet your NGO’s full needs? How do we assess this?

Purchasing the right customer management system is a critical decision for your organisation’s future. Such systems manage key functions from accurate client confidential records through to aggregated reporting to your funders and Board. The conundrum becomes will one system meet your organisation’s needs? Or should you consider a range of products to cater for the […]

New NDIS Software – Managing your NDIS Risk

New NDIS Software – Managing your NDIS Risk

The NDIS presents great opportunities yet many risks for organisations working in the disability sector over the coming years. One of the biggest challenges is upgrading your electronic data management systems so you can ensure your organisation can manage payments with the NDIS portal as we move towards the individualised funding model. Other risks include […]

Commonwealth Home Support Program extension

Commonwealth Home Support Program extension

It was with some interest last week that we learnt of the extension of the Commonwealth Home Support Program or CHSP to 2020 with the Federal Budget announcements. It appears also from the announcement that the nature of the integrated program is more in question, through a new review processes being announced. Many community service […]

Take your data analysis capabilities to the next level

Take your data analysis capabilities to the next level

Community Data Solutions has long been aware of the vital role strong data reporting plays in the sector and how challenging it is for organisations to have all the data they require at their fingertips for business planning and for improved service delivery. The history of community services reporting in Australia has been focused very […]

CHSP & NDIS Starter Package now available

CHSP & NDIS Starter Package now available

Community Data Solutions offers a cost effective CHSP & NDIS care starter package to organisations delivering aged and disability care. Our package includes the following features: Enquiry registry with basic waitlisting tools Client registry Incoming and Outgoing Referral registry CHSP and MDS case management compliant with DSS data exchange and MDS reports NDIS case management compliant with My […]

Community Information Support Victoria’s Innovation Award

Community Information Support Victoria’s Innovation Award

Yesterday Greg had the pleasure of presenting Leanne Petrides with the Community Information Support Victoria’s (CISVic) Innovation Award, which our company Community Data Solutions sponsored. Leanne’s work is delivered through Cranbourne Information and Support Service, and is truly innovative in bringing community services back into the community environs. The project delivers information, referral and advocacy […]

DSS Data Exchange off and running in earnest

DSS Data Exchange off and running in earnest

Community Data Solutions is pleased to announce we have converted over 30 of our customers over to DSS compliant CRM systems. Our organisations are now successfully reporting to DSS on all levels they choose to. Community Data Solutions has made its CRM system compliant for a very wide range of DSS DEX funded programs. The […]

How important is data ownership to your organisation?

How important is data ownership to your organisation?

Traditionally in the community services sector, organisations have been funded to deliver services and in return required to complete Government reports, essentially self-reporting on the work they have conducted against a contract of work. Quite often in the past this reporting has been paper based, completing qualitative and quantitative fields for the relevant Government Department. […]