How important is data ownership to your organisation?

How important is data ownership to your organisation?

Traditionally in the community services sector, organisations have been funded to deliver services and in return required to complete Government reports, essentially self-reporting on the work they have conducted against a contract of work. Quite often in the past this reporting has been paper based, completing qualitative and quantitative fields for the relevant Government Department. […]

Customer FAQ – DSS Related Questions (July 2015)

Customer FAQ – DSS Related Questions (July 2015)

Read the answers frequently asked questions related to DSS functionality. Resources Q: Which DSS support resources are available to me? A: The DSS have a support website for the DSS Exchange Portal with support documentation. Here you can find the DSS Exchange Framework document, a high level document outlining the new approach to programme performance […]

Do You Want a Better Data Management System?

Do You Want a Better Data Management System?

Are you feeling the pressure for your community sector organisation to improve, and modernise your data management systems? Community Data Solutions are pleased to announce that we are again working in partnership with CBB the not4profit people to fund the 2014 CBB Data Start Up Grants. Multiple grants of up to $5000 will be made […]

ACT Disability Service Providers: Are you Ready for the NDIS?

ACT Disability Service Providers: Are you Ready for the NDIS?

At the end of this year, the ACT government will withdraw from early intervention programs in Canberra, due to the introduction of the National Disability Insurance Scheme in the territory. This means disability service providers registered to provide supports in the ACT must prepare for competitive environment characterised by self-directed approaches, and individualised funding. The […]

CDS CRM Software Links With NDIS Provider Portal

CDS CRM Software Links With NDIS Provider Portal

Through our ongoing consultations with both the NDIA and disability service providers across Australia, we’re familiar with the regular requirements of updates to the Provider Portal. The changes to the Provider Portal last month include: Updates to the export functionality; removal of internal system fields from the output file and the ability to choose the […]

Tips for NFP Board Members to Help Develop their Organisation

Tips for NFP Board Members to Help Develop their Organisation

We exhibited at the Better Boards Conference in Adelaide and thought this was an appropriate time to consider the data management issues that boards should be thinking about, particularly in the community services space. Much of the data collected by community service not-for-profits is fragmented, and data policy is often driven by Government funding reporting […]

15 Steps to The Right CRM for your Community Services Organisation

15 Steps to The Right CRM for your Community Services Organisation

Our organisation has grown out of the Not-for-Profit sector, and we have worked extensively over the last four years to assist agencies across Australia sort through their data management issues. During our consultations we hear many horror stories of Not-for-Profit organisations purchasing expensive and incompatible Client Relationship Management (CRM) products and services. There are very […]