Productivity Commission, Outcomes and Data Management

Productivity Commission, Outcomes and Data Management

  The Commonwealth Government has recently released it’s Productivity Commission Report entitled ‘Introducing Competition and Informed User Choice into Human Services: Reforms to Human Services’. This report seeks to review how Human Services are currently funded, managed and reported upon across all States and Territories, and how this will be done into the future in […]

Challenges of a mobile workforce in managing Disability Services

Challenges of a mobile workforce in managing Disability Services

Managing a mobile workforce in disability services has always been a challenge. With organisations moving to mobile timesheet and rostering systems, integrating with CRM data management systems adds to the challenge. In the new NDIS competitive low margin market, efficient online rostering and timesheeting systems are essential. One of the hidden issues is that many […]

Selecting a CRM for the NDIS

Selecting a CRM for the NDIS

Since the introduction of the NDIS, Community Service organisations have been very much aware of the need to manage their data collection using software solutions to simplify claims management and improve client support and audibility. The software industry has responded in part to these demands, and the usual wide range of stories have emerged including […]

Will one customer management system meet your NGO’s full needs? How do we assess this?

Will one customer management system meet your NGO’s full needs? How do we assess this?

Purchasing the right customer management system is a critical decision for your organisation’s future. Such systems manage key functions from accurate client confidential records through to aggregated reporting to your funders and Board. The conundrum becomes will one system meet your organisation’s needs? Or should you consider a range of products to cater for the […]

New NDIS Software – Managing your NDIS Risk

New NDIS Software – Managing your NDIS Risk

The NDIS presents great opportunities yet many risks for organisations working in the disability sector over the coming years. One of the biggest challenges is upgrading your electronic data management systems so you can ensure your organisation can manage payments with the NDIS portal as we move towards the individualised funding model. Other risks include […]

CHSP & NDIS Starter Package now available

CHSP & NDIS Starter Package now available

Community Data Solutions offers a cost effective CHSP & NDIS care starter package to organisations delivering aged and disability care. Our package includes the following features: Enquiry registry with basic waitlisting tools Client registry Incoming and Outgoing Referral registry CHSP and MDS case management compliant with DSS data exchange and MDS reports NDIS case management compliant with My […]

DSS Data Exchange off and running in earnest

DSS Data Exchange off and running in earnest

Community Data Solutions is pleased to announce we have converted over 30 of our customers over to DSS compliant CRM systems. Our organisations are now successfully reporting to DSS on all levels they choose to. Community Data Solutions has made its CRM system compliant for a very wide range of DSS DEX funded programs. The […]

How important is data ownership to your organisation?

How important is data ownership to your organisation?

Traditionally in the community services sector, organisations have been funded to deliver services and in return required to complete Government reports, essentially self-reporting on the work they have conducted against a contract of work. Quite often in the past this reporting has been paper based, completing qualitative and quantitative fields for the relevant Government Department. […]

Customer FAQ – DSS Related Questions (July 2015)

Customer FAQ – DSS Related Questions (July 2015)

Read the answers frequently asked questions related to DSS functionality. Resources Q: Which DSS support resources are available to me? A: The DSS have a support website for the DSS Exchange Portal with support documentation. Here you can find the DSS Exchange Framework document, a high level document outlining the new approach to programme performance […]